Your independence matters — and so does your wellbeing.

At Catholic Healthcare, we take the time to truly understand what’s important to you. Whether it’s staying connected to your community or maintaining routines that bring you joy, we’re here to support you to live life your way, at home.

Our experienced and compassionate team is here to guide you through the My Aged Care process, help you access interim services while you wait, and advise on the best government-funded or self-funded options. We'll work with you to design a personalised care plan — so you can keep living life with confidence, purpose, and peace of mind.

6722 Home Care Clients

2307 Home Care Packages

450 care providers and 700 volunteers 

 

Our Services

This image shows a senior woman receiving support with domestic tasks, symbolising help with daily home responsibilities like cooking, shopping, and light maintenance.

Day-to-day home support

Our care experts help with daily tasks at home such as meal preparation, transport and minor home and garden maintenance.

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Clinical services

Our Clinical Services team provide a range of in-home health services including allied health services.

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This vibrant image promotes active ageing through group fitness, social connection, and wellbeing activities like the Mind N Move program.

Health & wellness

Our group programs cater for all interests and include activities focused on lifelong learning, social connections and senior exercise classes.

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Spiritual wellbeing

Our pastoral care team offer support for spiritual, cultural, and family needs.

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A joyful scene reflecting community engagement and shared hobbies, emphasizing the importance of staying socially connected in older age.

Respite care

Day or overnight care at home or our centres, tailored to you.

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Volunteer services

Friendly companionship through home visits or phone chats.

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Find home care services near you

You will find us in regional and metro areas across New South Wales and South East Queensland. At Catholic Healthcare, we offer a wide range of home care services in NSW. Explore our locations to find an in-home care service that meets your needs, providing compassionate care and support in your community.

 

 

 

Funding Options

Find out what fees apply for home care services and learn about available government subsidies, caps, and funding options.

 
FAQs
Fees, Caps and Government Subsidies

Follow our simple steps to get started

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Step 1: Call us on 1300 487 104

Once we get to know you and understand what’s important to you, we’ll provide everything you need to know and more.

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Step 2: Review your financial and funding options

We can help to access funding options including the Commonwealth Home Support Program (CHSP) or a Home Care Package (HCP) via myagedcare.gov.au. As this process can take time, please call us on 1300 487 104 if you require services urgently or have had a health incident. We can also help if you can’t or don’t want to access government funding through our self-funded retiree service options.

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Step 3: Already have a provider? Switch to us

Switching is simple — we’ll help you transition smoothly from your current provider to Catholic Healthcare.
👉 Learn more about switching and your $200 welcome gift

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Design your care plan

Our dedicated care advisors will guide you through it all. Once we have your funding choice decided, our compassionate team will work with you to create a Care Plan that matches your lifestyle, interests and needs. 

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Step 5: Receive services

Once you are happy with your Care Plan and have signed your Services Agreement, we will book your services with our Catholic Healthcare team and preferred providers.

More than just everyday home care services

At Catholic Healthcare, we’re more than a service provider — we’re your partner in navigating later life with confidence. Whether you need a hand around the home or specialised clinical care, our locally delivered services are designed to support your mind, body and spirit, so you can live well and stay connected to what matters most.

Our approach is personal, flexible, and grounded in over 150 years of compassionate service.

  • We tailor our support so you or your loved one can live safely, independently and meaningfully at home.
  • As a not-for-profit, we are inclusive, ethical and committed to supporting older Australians with dignity and respect.
  • Our people are the heart of what we do — qualified, trusted professionals guided by the values of courage, compassion and integrity.
  • We’re proud to be one of the most recommended home care providers in the industry, with proven client satisfaction and outcomes.

 

See How We Can Help

Testimonials

 

“

The care and service provided to my mother is excellent. We love the accessibility of the Catholic Healthcare App allowing us to view upcoming and complete services.

 

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Thomas, HCP Client Family Member

 

“

Catholic Healthcare does my shopping once a week and cleaning once a fortnight, and when needed personal care.

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Jane, CHSP Home Care Client Customer

 

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I am impressed with the diverse and exciting range of tailored Leisure and Wellness activities for seniors. I really enjoyed my last social outing experience and I am looking forward to the next.

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Frances, Self-funded Home Care Client

Frequently Asked Questions

  • We understand there’s no place like home. That’s why we offer a wide range of in-home aged care services so you or your loved one can remain living independently at home. From making daily tasks easier with transport to the shops, cooking or cleaning to improving health and wellness, clinical services and more, we’re here to help you maintain your lifestyle at home for longer.

    Home Care Services (also commonly referred to as in-home care) can be Government subsidised under either the Commonwealth Home Specific Programme (CHSP) for basic level care, or Home Care Packages (HCP) for multiple or more complex requirements.

    Download our free and easy-to-read guide on home care services.

  • The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation. Please see their handy fee estimator calculator at https://www.myagedcare.gov.au/how-much-will-i-pay.

  • To understand what government subsidies are available and how these work, please click here to read Home Care: Fees, Caps & Government Subsidies. 

  • In Australia, aged care assessments are conducted by My Aged Care. These assessments are crucial in determining the level of government-funded care services an individual qualifies for, whether it be in-home support, respite care, or residential aged care. Please click here to read more.

  • For more information, please click here.

  • Level 1: 

    Designed for individuals with basic care needs. 

    Provides a lower level of care and support, including assistance with basic activities of daily living. 

    Level 2: 

    Suitable for individuals with low-level care needs. 

    Offers a bit more comprehensive support compared to Level 1, including assistance with personal care and some allied health services. 

    Level 3: 

    Designed for individuals with intermediate care needs. 

    Provides a higher level of support, including more complex care services and specialized health services. 

    Level 4: 

    Tailored for individuals with high-level care needs. 

    Offers the highest level of support, including a wide range of services to meet complex care requirements. 

     
    Please click here to read more. 

  • A Home Care Package provider is an accredited organisation approved by the Australian government to deliver aged care services. They play a vital role in providing personalised care and support to help older Australians live independently at home.

    When your Home Care Package (HCP) is approved, the funds don’t go directly to you. Instead, an approved HCP provider, also known as a ‘Home Care Package fund manager,’ holds the funds and manages payments for services on your behalf. You have the freedom to choose a provider that best suits your needs.

    Their responsibilities include developing a care plan, managing funds, monitoring and reviewing care, and ensuring compliance with aged care regulations.

  • There are many approaches we take to ensure the right Care Worker is matched to you depending on your needs and preferences. We employ Care Workers based on their qualifications, skills, experience and alignment with our company’s mission and values.  We also have case management expertise and ongoing reviews of your care needs by our experienced Care Advisors to ensure you are maintaining your health, independence and lifestyle at home for longer.

  • My Aged Care allocates Packages based on date of approval of HCP and priority level.  

    For people with a medium priority, the expected wait time for an approved Home Care Package (starting from the date on the letter of approval) is: 

    • Level 1: 3 - 6 months 
    • Level 2: 6 - 9 months 
    • Level 3: 9 - 12 months 
    • Level 4: 12 - 15 months 

    *Last revised 31 October 2024. Read more: Getting assessed for a Home Care Package | My Aged Care 

    If you need care sooner, you can look to access the Commonwealth Home Support Programme (CHSP) or self-funded services.  

Let’s embrace ageing, your way

Get in touch today to discuss your needs or start building a care plan that supports your goals at home.

If you are enquiring about employment opportunities, please see vacancy and apply through here.

Latest news in our home care services

Acknowledgement of Country

Catholic Healthcare acknowledges the Traditional Custodians of the lands on which we live, work, and care. We pay our respects to Elders past and present, and honour the enduring connection of Aboriginal and Torres Strait Islander peoples to Country.