Well trained staff and excellent communication from case manager. The wonderful service call centre staff are kind and friendly to my parents and myself. The App is very easy and user friendly.
Home care services funding options and fees
There are many ways to fund your home care services. At Catholic Healthcare, we're here to help you understand the various home care service options and costs, and choose the option that’s right for your individual circumstances.
You might choose to pay privately, or explore your eligibility for government funded services including Commonwealth Home Support Program (CHSP) and Support at Home program (formerly Home Care Packages).
Understanding your funding options
Government-funded
Commonwealth Home Support Program (CHSP) |
Our Support at Home program (formerly Home Care Packages) |
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Designed for those who are generally independent but need some help with daily tasks, whether short-term or ongoing. |
If you require more comprehensive assistance, you may be eligible for a Support at Home program (formerly Home Care Package), providing ongoing support tailored to your needs. |
Non-government funded
Self-funded |
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We offer Self-funded Home Care services to those who may not qualify for government-funded care or who choose to pay privately while they wait for their Home Care Package to be assigned, or to ‘top up’ their package. Our Self-funded Home Care services provide tailored and flexible immediate, short, and long-term support without the need for an assessment.
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Why choose Catholic Healthcare?
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Self-Funded Services Costs
Paying privately offers flexibility and control to choose support tailored to your needs. This allows you to enhance care beyond what government subsidised programs provide.
Whether you need short-term assistance or ongoing help, you can customise your care plan and manage costs directly. This approach ensures you receive the level of care you deserve while maintaining your independence.
SFS Benefits
- No need for assessment
- Immediate access to services without waiting for government funding
- Flexibility to top-up existing Support at Home services (formerly Home Care Packages) to support ongoing needs
- Care and package management options available
*Please view our complete SFS price guide below.
Popular services |
Self-funded costs (Standard hours)* |
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Cleaning and household tasks |
$82.00 per hour |
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Personal care and domestic assistance |
$94.00 per hour |
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Respite care |
$89.00 per hour |
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Nursing care |
$144.00 per hour |
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Individual Social Support |
$89.00 per hour |
Support at Home (formerly Home Care Package)
Our Support at Home program (formerly Home Care Packages) is a government-subsidised program designed for older individuals with more complex care needs that go beyond what the Commonwealth Home Support Program (CHSP) can provide.
While most costs are covered by your package subsidy, you also have the option to enhance your care with services tailored to your needs as a Self-funded individual. This flexibility ensures you get the support you deserve, when you need, how you need it.
SAH Benefits
- Choose a single provider to meet all your service needs
- Access a broad range of adaptable services as care needs evolve
- Contribute to care costs with an income-tested fee, capped over your lifetime
- Care and package management options included
*Please view our complete Support at Home price guide below.
Popular services |
Support at Home (formerly HCP) costs (Standard hours)* |
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Nursing Services |
$80.00 - $160.00 per hour |
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Domestic assistance |
$105.00 per hour |
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Respite care |
$64.00 - $105.00 per hour |
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Personal Care |
$110.00 per hour |
Commonwealth Home Support Program Costs
Catholic Healthcare offers home care services under the Commonwealth Home Support Program (CHSP), providing basic support for low-level needs, allowing you to live independently at home. Eligibility is determined through an assessment arranged via My Aged Care, with services limited to those approved in the initial assessment.
You will also contribute towards the cost of your services. In some locations, we offer CHSP services—call us for more information and to learn how we can help with in-home and respite care tailored to your needs.
*Please view our complete CHSP price guide below.
Popular services |
CHSP costs (Standard hours)* |
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Day-to-day home support |
$15.00 per hour |
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Allied health (individual) |
$20.00 per hour |
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Respite care (centre based) |
$20.00 per hour |
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Transport (per one way) |
$5.00 per trip |
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Health and wellness |
$30.00 per month |
Find home care services near you
You will find us in regional and metro areas across New South Wales and South East Queensland. At Catholic Healthcare, we offer a wide range of home care services in NSW. Explore our locations to find an in-home care service that meets your needs, providing compassionate care and support in your community.
Frequently Asked Questions
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What is the home care assessment process for government subsidies?
In Australia, aged care assessments are conducted by My Aged Care. These assessments are crucial in determining the level of government-funded care services an individual qualifies for, whether it be in-home support, respite care, or residential aged care. Please click here to read more.
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What are the spending options for Support at Home program (formerly Home Care Packages)?
Spending options for your Support at Home program (formerly Home Care Packages) allow you to access a variety of services designed to help you stay at home longer and improve your quality of life. Some common options include:
- Personal care (showering, dressing)
- Domestic assistance (cleaning, meal preparation)
- Nursing and allied health services
- Transport for appointments or social outings
- Social support and companionship
These services are tailored to your needs and can help you maintain your independence. Please see the full list of the services here.
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Who is eligible for a Support at Home program (formerly Home Care Packages)?
In Australia, you're eligible for a Support at Home program (formerly Home Care Packages) if you're 65 or older (or 50+ for First Nations people) and need coordinated services to help you stay at home. It also applies to younger people with disabilities, dementia, or other care needs that aren’t covered by specialist services. These packages are designed to give you the extra support you need to maintain your independence and well-being at home.
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How Support at Home program (formerly Home Care Packages) contributions work?
If you're eligible for a Home Care Package (HCP), it comes with a couple of key components:
Government contribution
Your contribution
Income-tested fee
This includes any fees and possible out-of-pocket costs.
This includes contributing to your care costs, if your income exceeds certain thresholds, even if you later move into residential aged care.
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What are the different levels of Home Care Packages?
Support at Home (SAH) replaces the Home Care Packages (HCP) Program and the Short-Term Restorative Care (STRC) Programme on 1 November 2025. For the SAH program classifications and budgets, please read the fact sheet: Support at Home program – classifications and budgets.
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What is the Support at Home program?
The Support at Home program is a new Government initiative starting on 1 November 2025. It will change how aged care is delivered at home. It aims to meet the needs of older people better by providing more services and easier access to resources. Learn more here.
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How much does home care cost?
The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation. Use the Support at Home fee estimator to see how much you may pay towards services in your own home.
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Can self-funded retirees get a Support at Home program (formerly Home Care Packages)?
Yes, self-funded retirees can access a Home Care Package. However, they may be required to contribute to the cost through an 'Income Tested Fee.' The amount you need to contribute depends on your income and is determined by an assessment. Please speak to our friendly team to determine your eligibility and the fees involved.
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How will I receive my monthly statements?
Each month, you'll receive a statement via the Catholic Healthcare app detailing the charges made against your subsidy for services and equipment used during the previous month.
Remember, while your package covers many services, there are some things that it cannot pay for. If you have any questions or need further clarification, don’t hesitate to reach out!
Get in touch
Don't just take our word for it!
Lorraine, Self-funded Home Care Client
Family
I feel safe, comfortable and important – I know staff know what I need and want and genuinely care about me and my needs.
Lisa, Home Care Customer
Customer
It is a very efficient and caring healthcare provider. We have had a few follow up calls to see if we were okay.
Leanne, CHSP Home Care Client
Customer
Excellent office communication, home care staff, empathy and follow up with management
Jane, HCP Home Care Client
Customer
Very interesting content of the programme that I attended. Well organised and the speakers chosen were all relevant to the programme.
Frances, Self-funded Home Care Client
Customer
My mum received excellent care from catholic care. The staff that visited her, looked after her, took her shopping & cleaned her house were all very kind & efficient.
Thomas, HCP Client
Family
It’s easy to understand what I can and can’t spend my funds on. So simple and quick to organise these through Catholic Healthcare.
Amanda, Home Care Client
Customer
I know my schedule in advance and can plan. I’m confident in the quality of service I will get, even if I have a change in a service staff.
David, Home Care Customer
Customer
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Acknowledgement of Country
Catholic Healthcare acknowledges the Traditional Custodians of the lands on which we live, work, and care. We pay our respects to Elders past and present, and honour the enduring connection of Aboriginal and Torres Strait Islander peoples to Country.