Join our Advisory Bodies

Catholic Healthcare remains committed to ensuring excellent care standards for our residents, clients, and employees.

Through membership in our Quality Care Advisory Body (QCAB) and Consumer Advisory Body (CAB), residents, clients, and employees can have a say to help us improve our services and care outcomes.

 

Get involved and have a say in our upcoming sessions

Click the button below to find out about the dates and timings of the upcoming sessions.

Members will be asked to discuss:

Group discussion

What is quality care?

home care

What's important to you?

mail

How are we performing?

 

Consumer Advisory Body 

The Catholic Healthcare Consumer Advisory Body (CAB) provides a forum for our residents, clients and their families to voice their opinions onwhat defines high-quality care and services at Catholic Healthcare. Recommendations from the CAB are then provided to the Catholic Healthcare Board to consider.

Who can join? 

People like you! We welcome everyone from all backgrounds to join; diversity means that all consumer viewpoints are represented.   

Each year, new members will be selected to join the CAB to ensure a range of perspectives are included from our Catholic Healthcare community. 

What will be involved if I join? 

When you join, you will be asked to meet with the other CAB members either online, or in person, at Catholic Healthcare location.  In these meetings, you will represent the Catholic Healthcare community and be invited to share your views. Feedback from these meetings will be reviewed to develop continuous improvement recommendations for the Board’s consideration.   

An online training session will be conducted with Advisory Body members before their first meeting. This training will assist you in participating in the meetings. We ask that you commit to a one-year term on the Advisory Body, although you can resign at any time. If you are currently in our care and require assistance to join, we will ensure a team member is available to help you get started. 

Why join? 

To have your voice heard! Read about some of the recommendations that have been approved by our Board based on past CAB sessions. Read more 

How can I take part? 

Click the 'Register here' button below to access and complete the Expression of Interest (EOI) form. Once complete, we will receive your details and contact you if you have been selected to join the CAB. If you do not hear from us immediately, please do not worry. We regularly review EOIs and respond to all applicants.   

If you have any further questions, email us at cab@chcs.com.au

Upcoming Sessions for CAB

  • You can choose to attend one online session or one face-to-face session.


    Online CAB Sessions

    • Monday 9 March 2026
      2:00pm – 3:30pm
    • Tuesday 10 March 2026
      5:00pm – 6:30pm
    • Wednesday 11 March 2026
      2:00pm – 3:30pm
    • Thursday 12 March 2026
      11:00am – 12:30pm

    Face-to-Face CAB Sessions

    • Maroubra
      Friday 13 March 2026
      10:00am – 11:30am
    • Dubbo
      Monday 16 March 2026
      10:00am – 11:30am
    • Warnervale
      Wednesday 18 March 2026
      10:30am – 12:00pm
    • St Ives
      Friday 20 March 2026
      2:00pm – 3:30pm

    Register here 

  • Register your interest now. Sessions will be held in August 2026 – details to follow.

    Register here 

Quality Care Advisory Body  

The Quality Care Advisory Body (QCAB) is vital in advancing care across our Home Care Services and Residential Care. By creating focused groups, QCAB ensures that tailored solutions meet the unique needs of our clients and residents.  

Different to Catholic Healthcare’s CAB, our QCAB comprises residents, clients, representatives, employees, and management who meet to consider specific issues in the delivery of safe, high-quality care and services. 

QCAB feedback is provided to Catholic Healthcare’s Board to review and respond on the continuous improvement actions arising.  

Who can join? 

We value diversity and invite Home Care Services and Residential Care clients, residents and their families to express interest in joining. Your unique insights and perspectives are needed!

You can apply to join both CAB and the QCAB.

What will be involved if I join? 

Members of QCAB will be required to undertake some pre-reading before each meeting and comments on any issues arising. Members are appointed for two years and meetings are held online.   

An online training session will be conducted with members before their first meeting. This training will assist you in participating in the meetings. If you are currently in our care and require assistance to join, we will ensure a team member is available to help you get started.

How can I take part? 

Click the 'Register here' button below to access and complete the Expression of Interest (EOI) form. Once complete, we will receive your details and contact you if you have been selected to join the QCAB. If you do not hear from us immediately, please do not worry. We regularly review EOIs and respond to all applicants. 

If you have any further questions, email us at hcs-qcab@chcs.com.au

 

Upcoming Sessions for QCAB

  • An online orientation session will be offered so you know what to expect on Monday, 16 March 2026There will be approximately four QCAB sessions all held virtually:


    Online QCAB Sessions

    • Topic 1: Incidents, Complaints
      Thursday 26 March 2026
      3:00pm – 4:00pm
    • Topic 2: Quality Indicators, Compliance and Staffing
      Tuesday 14 April 2026
      3:00pm – 4:00pm
    • Recommendations for the Board
      Monday 20 April 2026
      3:00pm – 4:00pm
    • Board Feedback and Review Process
      TBA early May 2026


    Register here 

  • Register your interest now. There will be approximately five QCAB sessions all held virtually:


    Online QCAB Sessions

    • Topic 1: Incidents, Complaints
      Wednesday 25 March 2026
      3:00pm – 4:00pm
    • Topic 2: Food and Dining
      Monday 30 March 2026
      3:00pm – 4:00pm
    • Topic 3: Quality Indicators and Staffing
      Monday 13 April 2026
      3:00pm – 4:00pm
    • Recommendations for the Board
      Monday 27 April 2026
      3:00pm – 4:00pm
    • Board Feedback and Review Process
      TBA early May 2026


    Register here 

Frequently asked questions

Acknowledgement of Country

Catholic Healthcare acknowledges the Traditional Custodians of the lands on which we live, work, and care. We pay our respects to Elders past and present, and honour the enduring connection of Aboriginal and Torres Strait Islander peoples to Country.