Purpose:

This lays out in simple and easy to understand terms the standards of professional workplace behaviour expected from all Catholic Healthcare employees. These standards help CHL maintain essential levels of care and service and to build a strong, positive reputation as an employer and aged care service provider.

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Purpose: 

• To clearly communicate the personal information handling practices of Catholic Healthcare; and
• To give individuals a better and more complete understanding of the sort of personal information Catholic Healthcare collects and the way we handle that information. 

Who: This Privacy Policy Statement applies to all Catholic Healthcare services (Services) including Healthcare Services, Residential Aged Care Services and Retirement Villages Services, Community Services, and any of the facilities and entities operated by Catholic Healthcare.

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Purpose:

Catholic Healthcare is a values-based, for purpose provider of quality aged and health care services. Our mission, to promote life in all its fullness, informs all that we do.
Consistent with our mission, Catholic Healthcare is enacting this Policy with the aim of promoting trust, transparency, and greater collaboration in our relationships with our residents, clients, and families. This includes, in circumstances where a person may have suffered harm, and in line with Government policy, consultation with those impacted, the rendering an apology in line this this policy where needed, and diligently working to improve practices and prevent reoccurrence.
Under the Aged Care Quality Standards, in particular Standard 6 (feedback and complaints) and Standard 8 (organisational governance), Catholic Healthcare Limited (CHL) is expected to demonstrate open disclosure when adverse events occur. It is intended to create an environment:

• • that reduces harm to consumers.
  • where consumers feel supported and are encouraged to identify and report adverse events.
  • where consumers are given an opportunity to express their concerns and ask questions.
  • where CHL has opportunities to find and act on things that can improve its systems.
  • where CHL will explain to consumers what has happened, why it happened, what is being done to prevent it from happening again; and
  • where CHL will apologise or express regret for adverse events.

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Purpose:

Catholic Healthcare supports initiatives aimed at developing a more compassionate and humane society, in which the dignity of each human person is respected.

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Purpose:

This policy is intended to identify, assess and address modern slavery risks in Catholic Healthcare’s business and supply chains and ensure compliance with requirements under both State and Commonwealth modern slavery legislation.

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