As the Easter and ANZAC Day public holidays approach in April, we would like to remind our clients of upcoming changes to service delivery during this period and provide a timely reminder of our Public Holiday Policy.
This year, ANZAC Day will be observed on Saturday, 25 April. As a result, the NSW Government has declared an extra public holiday on Monday, 27 April.
According to the Public Holidays Act 2010, ANZAC Day is always commemorated on 25 April each year and cannot be shifted, no matter which day of the week it falls on.
As per Catholic Healthcare’s Public Holiday Policy, service delivery during the upcoming public holidays — including Good Friday (3 April), Easter Monday (6 April), and ANZAC Day (Saturday 25 April and Monday 27 April) — will be managed according to your selected preference for services on public holidays. Please note that if you are a Commonwealth Home Support Programme (CHSP) client, all services scheduled for the Easter and ANZAC Day public holidays will be cancelled.
If you wish to reschedule or retain your services, simply let your Care Partner team know or use the Catholic Healthcare App to manage your services.
A reminder on how to manage your services in the Catholic Healthcare App
To manage your Home Care services on the Catholic Healthcare App, all you need to do is click on the Manage Services tile to view popular services and to request a service.
If you would like to speak to a member of our friendly Customer Care team, please call 1800 225 474.
Catholic Healthcare is a leading not-for-profit provider of residential care, home care, and retirement living along Australia's east coast. With over 30 years of experience, we offer care and support to people of all faiths and backgrounds. Our services aim to enrich clients' lives by nurturing their bodies, minds, and spirits with a holistic, person-centred approach. We operate 41 residential aged care homes, 13 retirement living communities, and provide home and community services to more than 6,500 clients.
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