Frequently Asked Questions

  • Most of our homes offer two-week respite care or short stay care. This may be used when your carer is away or unable to provide care for any other reason. Respite care is subject to availability and your specific care needs.

  • The Australian Government allocates 63 days residential respite each financial year, however the maximum length of stay is up to each provider. At Catholic Healthcare we have a 28 day maximum stay policy. We do consider increases to this timeframe, based on a person’s unique circumstance.

  • The Basic Daily Care Fee is charged each day for respite stays along with the Dove Plus fee for the home, and this must be paid in full on arrival for a minimum 2-week period.  

  • The first step is to speak with the Residential Manager at the home. They will either go through or contact the local Aged Care Assessment Team (if your Assessment has expired). 

    Please Note: ACAT’s will not approve a respite extension retrospectively. You must apply for an extension before 63 days has been exceeded.

  • Your care and safety is paramount to us, and all staff working in our homes are fully trained to the highest standard. Most of our aged care homes offer registered nursing care seven days a week, 24 hours a day. A small number of our homes do not have 24-hour nursing services. This is based on the people living in those homes being more independent, however, qualified staff are always on hand.