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    Updates for Homes - A to M

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

    • 1 June 2022 – No residents positive at Blakeney Lodge

      No further residents have tested positive for COVID-19 at Blakeney Lodge. As directed by the NSW Public Health Unit (PHU), residents living at Blakeney Lodge are no longer required to remain in their rooms.

      At this time, Blakeney Lodge is in Tier 1, in accordance with our Visitor Management Plan. 

      The health and safety of our residents, their visitors and our employees is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager, Candice McGrath on 02 5926 3500.

       

    • 4 June 2022 – COVID-19 update for Bodington

      We advise that no further residents in the Lovegrove and Pitt Owen wings have tested positive to COVID-19 with the Lovegrove and PItt Owen wings moving to Tier 1, along with the rest of the home.

      Bodington is currently in Tier 1. For more information on our Tiers visit Visitor Management Plan.

    • 1 July 2022 - Update on Brigidine House

      Further residents have tested positive to COVID-19 with the home in Tier 0. Residents are isolating in their rooms and we will continue to provide an update on the situation shortly.

      For more information on our Tiers click here - Visitor Management Plan.

    • 5 May 2022 - De-escalation at Charles O'Neill

      No residents at Charles O’Neill are COVID-19 positive at this time.

      The New South Wales Public Health Unit has advised that residents are no longer required to remain in their rooms, however we will continue to monitor for symptoms over the coming days.

      Charles O’Neill is now in Tier 1. Please see our Visitor Management Plan for more information on our Tiers and what it means for visitors.

      The health and safety of our residents, visitors and employees is our highest priority. We will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager, Lorraine McIlroy on 02 4989 3900.

      Thank you for your continued support during these challenging times.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

    • No Recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • 28 June 2022 - Update on Gertrude Abbott Aged Care

      No residents at Gertrude Abbott Aged Care are currently experiencing flu-like symptoms and the NSW Public Health Unit (PHU) has declared the influenza outbreak over.

      Some residents on Level 2 East are COVID-19 positive at this time and it is in Tier 0. All other areas of the Home are in Tier 1 accordance with our Visitor Management Plan. Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Residential Manager via the details below. 

      The health and safety of residents, visitors and team members is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      For bookings or questions, please do not hesitate to call Acting Residential Manager, Joseph Benosa on 02 9192 6100.

      Thank you for your continued support during these challenging times.

    • 27 June - COVID-19 update

      Residents on Level 1 are all currently negative for COVID-19 and it reverts to Tier 1 while Level 2 remains in Tier 0. Please see our Visitor Management Plan for more information on our Tiers.

      We will continue to monitor for symptoms and observe strict infection prevention and control measures under the guidance of the NSW Public Health Unit and our Clinical Governance team, with enhanced surveillance. 

      The health and safety of our residents, their visitors and our employees is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager, Elgie Delgado on 02 8317 6300.

      Thank you for your continued support during these challenging times.

       

    • 5 July - Tier change update - Holy Spirit Croydon

      I am writing to advise that additional residents have tested positive to COVID-19 at Holy Spirit Croydon in the Burra and Karrinya houses. Residents are currently isolating in their rooms, guided by the New South Wales Public Health Unit (PHU).

      Holy Spirit Croydon is now in Tier 0 in accordance with our Visitor Management Plan. 

      We will provide an update shortly.

       

      29 June - COVID-19 update on Holy Spirit Croydon

      I am writing to advise that some residents living in the Coorinda and Diramu houses have tested positive for COVID-19.

      At this time, Cooinda, Diramu, Anne and Joseph houses are in Tier 0, with the rest of the Home in Tier 1 in accordance with our Visitor Management Plan. 

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Residential Manager via the details below. 

      As directed by the NSW Public Health Unit (PHU), residents living in the Cooinda, Diramu, Anne and Jospeh houses are still required to remain in their rooms. Strict surveillance will be conducted over the coming days to monitor the situation carefully.

      The health and safety of our residents, their visitors and our employees is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager David Zhou on 02 8741 2900.

      Thank you for your continued support during these challenging times.

    • 3 May 2022 – De-escalation at Holy Spirit

      Due to reduced COVID-19 risk in the community, Holy Spirit is now in Tier 2. This is part of our ongoing commitment to balancing safety with visitor access, acknowledging the importance of social connection to resident wellbeing.

      For homes at Tier 2, each resident is permitted 2 fully vaccinated visitors aged 12 and over per day, plus 2 children aged under 12 years. A Rapid Antigen Test (RAT) is required on entry (or for children under 5, a test completed before arrival with photo evidence on entry). Please see our Visitor Management Plan for more information on our Tiers and visiting requirements. Please continue to book visits in advance by phone.

      The health and safety of our residents and employees remains our highest priority. We thank you for your understanding and cooperation with our visiting guidelines.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • 29 May 2022 - Tier Change at Jemalong Residential Village

      We are pleased to advise that no residents are COVID-19 positive at Jemalong Residential Village, in the Acacia Wing or any other part of the home.

      The entire home now moves to Tier 1.

      For more information on our Tiers visit - Visitor Management Plan.

       

    • 24 May 2022 – COVID-19 restrictions eased for Lewisham

      At this time, no residents are positive for COVID-19 at Lewisham Nursing Home with the entire Home in Tier 1 as directed by the NSW Public Health Unit (PHU) and in accordance with our Visitor Management Plan.

      Testing continues for residents and team members as required. We will continue to monitor for symptoms and observe strict infection prevention and control measures under the guidance of the PHU and our Clinical Governance team.

      The health and safety of residents, visitors and team members is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to contact Residential Manager Kim Koppin on 02 9165 5500.

       

    • 4 July 2022 - COVID-18 update

      A resident has tested positive for COVID-19 at Lewisham Retirement Hostel.

      As directed by the NSW Public Health Unit (PHU), at this time, Lewisham Retirement Hostel is in Tier 0 in accordance with our Visitor Management Plan. 

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the home via the details below. 

      As directed by the PHU, all residents are required to remain in their rooms. Strict surveillance will be conducted over the coming days to monitor the situation carefully. 

      The health and safety of our residents, their visitors and our employees is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call the home on 02 9165 5500.

      Thank you for your continued support during these challenging times.

       

    • 6 June 2022 - COVID-19 update for MacKillop House

      No residents at MacKillop House are COVID-19 positive at this time.

      The New South Wales Public Health Unit has advised that residents in the Joyce Wing are no longer required to remain in their rooms, however we will continue to monitor for symptoms over the coming days.

      MacKillop House is now in Tier 1. Please see our Visitor Management Plan for more information on our Tiers and what it means for visitors.

      The health and safety of our residents, visitors and employees is our highest priority. We will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to contact Acting Residential Manager, Leo Sibal on 02 7804 6600.

      Thank you for your continued support during these challenging times.

       

    • 3 May 2022 – De-escalation at Macquarie Care Centre

      Due to reduced COVID-19 risk in the community, Macquarie Care Centre is now in Tier 2. This is part of our ongoing commitment to balancing safety with visitor access, acknowledging the importance of social connection to resident wellbeing.

      For homes at Tier 2, each resident is permitted 2 fully vaccinated visitors aged 12 and over per day, plus 2 children aged under 12 years. A Rapid Antigen Test (RAT) is required on entry (or for children under 5, a test completed before arrival with photo evidence on entry). Please see our Visitor Management Plan for more information on our Tiers and visiting requirements. Please continue to book visits in advance by phone.

      The health and safety of our residents and employees remains our highest priority. We thank you for your understanding and cooperation with our visiting guidelines.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • 6 July 2022 - De-escalation at McQuoin Park

      We advise that no further residents in the McAuley and Lewis Communities have been diagnosed with RSV (respiratory synctal virus) and Influenza A with these Communities moving to Tier 1.

      Currently McQuoin Park is in Tier 1, in accordance with our Visitor Management Plan.

       

    • 5 July 2022 - De-escalation at Our Lady of Loreto Gardens

      We are pleased to advise that no residents at Our Lady of Loreto Gardens are COVID-19 positive at this time.

      The NSW Public Health Unit (PHU) has advised that residents are no longer required to remain in their rooms, however we will continue to monitor for symptoms over the coming days.

      Our Lady of Loreto Gardens is in Tier 1. Please see our Visitor Management Plan for more information on our Tiers and what it means for visitors.

       

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • 21 June 2022 - Update at St Anne's Aged Care, Hunters Hill

      We advise that some residents have contracted Respiratory Syncytial Virus (RSV) infections at St Anne's Aged Care, Hunters Hill. The affected residents are currently isolating in their rooms under the guidance of the Public Health Unit (PHU).

      Our team will continue to observe strict infection prevention and control precautions including close clinical monitoring of residents, wearing personal protective equipment (PPE) and increased environmental cleaning.

      The PHU has requested we temporarily restrict visiting. Some exemptions do apply for compassionate reasons.

      Please contact Residential Manager Debbie Hawkins on 02 8025 4100 for more information.

      We will provide an update shortly.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • 4 July 2022 – Tier change at St Bede's, Hurstville

      We advise that some residents have tested positive to COVID-19 at St Bede's, Hurstville. The residents are currently isolating in their rooms under the guidance of the New South Wales Public Health Unit (PHU).

      The home now moves to Tier 0.

      For more information on our Tiers visit -  Visitor Management Plan.

       

       

    • 6 July 2022 – Update on St Catherine's

      I am writing to advise you that a resident in the Mackillop Wing and another in the McAuley Wing at St Catherine’s Aged Care have both tested positive for COVID-19.

      Under the direction of the New South Wales Public Health Unit (PHU), both of these residents are being supported to remain in their rooms and are in Tier 0 protocols in accordance with our Visitor Management Plan.

      At this time, the remainder of the Home, including the residents who are negative in the Mackillop and McAuley wings, are in Tier 1, in accordance with our Visitor Management Plan.

      Testing continues for residents and team members as required. We will continue to monitor for symptoms and observe strict infection prevention and control measures under the guidance of the PHU and our Clinical Governance team. 

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Home via the details below. 

      The health and safety of residents, visitors and team members is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page. 

      If you have any questions please contact the Home on 02 6323 1600.

      We thank you for your understanding and will update you as we receive any further relevant information.  

       

    • 19 May 2022 – No COVID-19 positive cases: the Home reverts to Tier 1

      No further residents at St Francis, Grafton are COVID-19 positive at this time.

      The NSW Public Health Unit (PHU) has advised that residents are no longer required to remain in their rooms, however we will continue to monitor for symptoms over the coming days.

      St Francis, Grafton is now in Tier 1. Please see our Visitor Management Plan for more information on our Tiers and what it means for visitors.

      The health and safety of our residents, visitors and team members is our highest priority. We will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager Sandra Winters on 02 6640 3300.

       

       

    • 6 May 2022 – De escalation update

      Please be advised that a resident has tested positive for COVID-19 at St Francis Aged Care, Orange. The resident is isolating in their room per guidance from the Public Health Unit, with testing of teams and residents continuing as directed.

      St Francis remains in Tier 1.

      For more information on our Tiers visit - Visitor Management Plan.

       

    • 27 June 2022 - Update on gastro cases at St Hedwig, Blacktown

      We advise that residents are no longer experiencing gastro-like symptoms and are no longer required to remain in their rooms. We will continue to monitor the residents and teams under the guidance of the New South Wales Public Health Unit (PHU). Visiting restrictions have been eased now.

       

    • 4 July 2022 - Tier change at St James Villa, Matraville

      We advise that some residents have tested positive to COVID-19 at St James Villa, Matraville. The residents are currently being supported to remain in their rooms under the guidance of the New South Wales Public Health Unit (PHU), with testing to continue over the next few days.

      At this time, St James Villa moves to Tier 0 in accordance with our Visitor Management Plan

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Residential Manager via the details below.

      If you have any questions, please do not hesitate to call Residential Manager

      Tracy Nyashanu on 02 9694 9700.

       

       

    • 25 May 2022 – Update on Tier change at St John's Villa

      We are pleased to advise that no residents at St John's Villa are COVID-19 positive, with the entire home moving to Tier 2. Please see our Visitor Management Plan for more information on our Tiers.

       

    • 1 July - Update at St Joseph's Aged Care, Coffs Harbour

      I am writing to advise you that residents are no longer experiencing influenza symptoms at St Joseph’s Aged Care in the Huggett wing, with the Huggett wing now moving to Tier 1.

      I also advise that additional residents in the Flaherty and Malouff wings have tested positive to COVID-19. As directed by the NSW Public Health Unit (PHU), the positive residents are currently being supported to remain in the rooms.

      Testing continues for residents and team members as required. We will continue to monitor for symptoms and observe strict infection prevention and control measures under the guidance of the PHU and our Clinical Governance team.

      At this time at St Joseph’s Aged Care, the Flaherty and Malouff wings remain in Tier 0, with the remainder of the Home in Tier 1, in accordance with our Visitor Management Plan.

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Residential Manager on 02 6651 0400.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan 

    • 8 June 2022 – Tier change at St Mary's Villa, Dubbo

      No further residents have tested positive for COVID-19 at St Mary’s Villa.

      As directed by the NSW Public Health Unit (PHU), residents living at St Mary’s Villa are no longer required to remain in their rooms.

      At this time, St Mary’s Villa is in Tier 2, in accordance with our Visitor Management Plan. 

      The health and safety of our residents, their visitors and our employees is our highest priority and we will provide updates for the Home on our COVID-19 Updates for families and friends web page.

      If you have any questions, please do not hesitate to call Residential Manager, Linda Barry on 02 4255 5800.

       

    • 6 June 2022 - Update on Tier change at St Paul's, Northbridge

      I would like to advise that no further residents have tested positive to COVID-19 at St Paul's, Northbridge, with the home now moving to Tier 1. 

      For more information on our Tiers visit  - Visitor Management Plan.

       

    • 2 June 2022 - Update for St Peter's, Lane Cove

      I am writing to advise you that no further residents have tested positive for COVID-19 on Level 3, with Level 3 now moving to Tier 1. St Peter's, Lane Cove entire home is now in Tier 1.

      For more information on our Tiers visit - Visitor Management Plan.

       

    • 5 July 2022 - COVID-19 update at The Haven

      We advise that further residents have tested positive for COVID-19 in the Fred Loudon and Nan Roberts wings at The Haven.

      Under the direction of the NSW Public Health Unit (PHU), residents in the Fred Loudon and Nan Roberts wings are currently being supported to remain in their rooms.

      Testing continues for residents and team members as required. We will continue to monitor for symptoms and observe strict infection prevention and control measures under the guidance of the PHU and our Clinical Governance team.

      At this time, the Fred Loudon and Nan Roberts wings remain in Tier 0 with the Wendy Hucker Wing remaining at Tier 1 in accordance with our Visitor Management Plan. We will provide further updates as they come to hand.
       
      The health and safety of our residents, visitors and employees is our highest priority. We will provide updates for the Home on our COVID-19 Updates for families and friends web page.
       

      If you have any questions, please do not hesitate to call Residential Manager

      Therese White on 02 6936 4500.
       
      Thank you for your continued support during these challenging times.


       

    • 4 July 2022 - Tier change update - The Sister Anne Court Aged Care, Surry Hills

      We advise that some residents have tested positive to COVID-19 at The Sister Anne Court Aged Care, Surry Hills on Levels 1 and 5. Residents are currently isolating in their rooms, under the guidance of the New South Wales Public Health Unit (PHU).

      Note: all non-affected residents will undertake a PCR test and will be required to isolate in their rooms until the results are reviewed by the PHU.

      At this time, The Sister Anne Court Aged Care is in Tier 0.

      For more information on our Tiers visit  - Visitor Management Plan.

       

      2 July 2022 - Tier change update at The Sister Anne Court Aged Care, Surry Hills

      We advise that some residents have tested positive to COVID-19 at The Sister Anne Court Aged Care, Surry Hills on Level 3, with Level 3 now moving to Tier 0. Residents are currently isolating in their rooms, under the guidance of the New South Wales Public Health Unit (PHU).

      At the Sister Anne Court Aged Care, Level 3 is in Tier 0, with the remainder of the home in Tier 1.

      For more information on our Tiers visit  - Visitor Management Plan.

      We will provide an update shortly on this.

       

    • 27 June 2022 - Villa Maria Unanderra - Rhinovirus update

      No further residents in Julian Cottage are experiencing Rhinovirus symptoms. The New South Wales Public Health Unit (PHU) has advised that residents are no longer required to remain in their rooms, with the Rhinovirus outbreak declared over.

      Visiting restrictions have been eased. If you have any questions, please do not hesitate to call Residential Manager Karen Herbert on 02 4255 5800.

       

    • 30 June 2022 – Update on Villa Maria Fortitude Valley

      I am writing to advise you that no further residents have tested positive for COVID-19 at Villa Maria Fortitude Valley on Level 1, with Level 1 now moving to Tier 1.

      Under the direction of the Queensland Public Health Unit (PHU) and in accordance with our Visitor Management Plan, the following part of the home remains in Tier 0 and residents are currently being supported to remain in their rooms:

      • Clementine St Gabriels

      The rest of the home is in Tier 1 in accordance with our Visitor Management Plan. 

      If you have any questions, please do not hesitate to call Residential Manager Matthew Sealy 07 3811 1500.

      Thank you for your continued support during these challenging times.

       

    • 1 July 2022 - Update at Villa Maria, Eastern Heights

      I am writing to advise you that no further residents have tested positive to COVID-19 at Villa Maria Eastern Heights, on the Ground Floor.

      Under the direction of the Queensland Public Health Unit (PHU), residents living on the Ground Floor (Flynn, Philomena, Mariemont and Aloysius Communities) are no longer required to remain in their rooms, and the Ground Floor now moves to Tier 1.

      At this time, Villa Maria Eastern Heights is now in Tier 1.

      For more information on our Tiers visit - Visitor Management Plan.

       

      28 June 2022 - COVID-19 update

      I am writing to advise you that since our last update, further residents have tested positive for COVID-19 at Villa Maria Eastern Heights. Our next review date with the Queensland Public Health Unit will be on Friday 1 July.

      Under the direction of the Queensland Public Health Unit (PHU), residents are currently being supported to remain in their rooms in all Ground Floor wings, which are in Tier 0 in accordance with our Visitor Management Plan, These include:

      • Aloysius
      • Flynn
      • Mariemont
      • Philomena

      Visitors are temporarily limited however exceptions do apply. If you would like to discuss, please do not hesitate to contact the Residential Manager via the details below. 

      Lower Ground Floor Beaumont Wing remains in Tier 1 with visitation continuing in accordance with our Visitor Management Plan..

    • No recent Tier changes or updates

      To see the current status of this Home, please click here - Visitor Management Plan.

       

    • Our Visitor Management Plan and what each Tier means for visits 

      Please be assured that we are constantly monitoring the ever-changing COVID-19 situation and we have a deep commitment to:

      • Ensuring the health, safety and wellbeing of our residents, staff and the visitors to our Homes is a key priority.
      • Ensuring the quality of care in our Homes is maintained with our staff continuing to monitor the health and wellbeing of our residents closely.
      • The continued implementation of measures to help reduce the risk of COVID-19 outbreaks in our Homes including rapid antigen testing of staff and visitors, and;
      • Keeping loved ones connected with regular updates on what's happening. 

      The health, safety and wellbeing of our residents and staff is our highest priority. We are doing all we can in partnership with our residents, their families and friends, health authorities, health practitioners and staff to respond to these challenging times.

      Click here for latest information.

    • Please download this handy guide on what you can do before, during and after your visit to one of our Residential Aged Care Homes to help reduce the risk of COVID-19 for our residents, staff and community.

       

      View Visitor Entry Protocol

    • We extend a warm welcome to all visitors of our Residential Aged Care Homes!

      At Catholic Healthcare we recognise our visitors as being important members of and contributors
      to the Catholic Healthcare community and family. In recognising the important contribution of visitors to our aged care homes, it is also vital that visitors are mindful that they are in the home of our residents.

      Please read our Visitor Code of Conduct here.

    • Please be reassured we are constantly monitoring the ever-changing situation and are continuously preparing for the potential risk ahead.

      We are working closely with the Department of Health to ensure the safety of all residents and staff and have policies and procedures in place to minimise the risk of infection during any type of outbreak. Right now, we are taking additional precautions.

      We also have an Outbreak Preparedness Committee, who are constantly monitoring, planning and implementing steps to protect residents and staff.

      1. Please wash your hands properly.
      2. Please utilise hand sanitisers and handwashing basins, located at the entrances and throughout our Homes.
      3. Staff may remind you to utilise hand sanitisers and hand washing basins.
      4. Staff will ask you to visit your family member in their room.
      5. Please also see our Visitor Entry Protocol.
    • Please contact the Residential Manager for the Home. They can discuss any concerns you may have, and answer your questions.

New Visitor Health & Safety Training for Residential Aged Care

Catholic Healthcare has updated visitor guidelines for our residential aged care homes and introduced new training modules that support safe visiting.  

The guidelines are designed to help manage the risk of COVID-19 transmission and other illnesses (such as influenza and gastroenteritis) and acknowledges the importance of balancing safety in residential aged care with visitor access, and the importance of social connection to residents’ wellbeing. 

While mandatory for nominated essential care visitors, the training is highly recommended for all our families and friends. Topics covered include infection control, recognising transmission risks and symptoms, hand hygiene techniques and how to wear Personal Protective Equipment (PPE). Many of these same principles will also help to keep our homes and residents safe from influenza and other viruses. 

In compliance with the Australian Government, we have introduced two short modules that will educate all families, friends and representatives of residents, so you can continue to visit loved ones in a home as safely as possible.

Click here to complete your training


Catholic Healthcare will keep a record of your participation to help ensure your visit to your loved ones is easy. The privacy of your information is important to us. Please click here to learn more about how we keep your information.

If you have any questions about the training, refer to the handy user guide.