Promoting dignity, life & spirituality

We promote the dignity, life and spirituality of older people through connected and inclusive communities.

The Mission of Catholic Healthcare expresses the healing ministry of Jesus Christ. Our service to Australia's ageing community reflects the love and compassion defined by Jesus in the story of the Good Samaritan. We uphold the core principles that underpin Catholic Social Teaching, including valuing the intrinsic dignity of all we serve by focusing on holistic relationship-centred care that ensure older people thrive. We continue the Mission entrusted to us by the Dioceses, Parishes, and Religious Orders that came to being over 150 years ago. We honour their legacy of providing care and support to people of all faiths, backgrounds, and ethnicities. Catholic Healthcare is a place for all.

We fulfill this Mission every day in every encounter by:

• Providing quality, holistic, relationship-centred care for all residents and clients
• Incorporating story, traditions, and symbols that reflect our Catholic heritage
• Building workplaces where employees are welcomed, included, and supported
• Delivering quality, inclusive formation for all employees to reflect on our Mission to promote everyday behaviours that align with our values
• Creating spaces for reflection to enhance Mental and Spiritual Wellbeing
• Offering contemporary spiritual and pastoral care to those we serve in a variety of forms to address loneliness and social isolation
• Promoting Servant Leadership as a model for all leaders at Catholic Healthcare
• Providing care for the vulnerable and disadvantaged
• Promoting Reconciliation with Aboriginal and Torres Strait Islander Peoples
• Ensuring our ethical approach is consistent with the Code of Ethical Standards and the core principles of Catholic Social Teaching, including the inherent dignity of each person and the promotion of the common good 
• Promoting Community and Church Engagement to support the needs of residents and clients
• Using our resources responsibly

Catholic Healthcare is committed to fulfilling this Mission by ensuring our behaviours reflect the Values of Courage, Compassion, and Integrity.

Our three core values—courage, compassion, and integrity—are central to how we interact with our residents, clients, and each other.

Our values drive us to assist our people in finding personal fulfilment, independence, and belonging. Our organisation's values are reflected in our Inspirit Model of Care and in everything we do.

Our values of courage, compassion, and integrity represent the core of our organisation.

Whether we are helping a client with tasks around the house, providing engaging activities in our aged care Homes, providing quality palliative care for people, or supporting families in their time of need, our values guide our behaviour.    

• Courage
  Courage is our commitment to stand up for the welfare and interests of every person in our care, as well as our colleagues. It is our dedication to do what is right with confidence, despite the challenges that face us and others each day.
• Compassion
  Compassion is our commitment to be present: to fully hear and appreciate how someone else is feeling. It is our response to suffering that says you are not alone and moves us to meet each person's needs with genuine respect, understanding and kindness.
• Integrity
  Integrity is our commitment to being authentic, trustworthy, and dependable, acting honestly and sincerely in everything we do.  It is always doing the very best we can in the care and support of others and always speaking the truth with respect and kindness.

Our symbol is a dove pictured in mid-flight, representing several aspects of our organisation’s Heritage, Mission, and Values. 

It symbolises the dynamic and active presence of the Holy Spirit, who gives life and love and is the source of Catholic Healthcare's Mission.  

Grounded in the Christian narrative, the dove is recognised as a universal symbol of hope, peace, and comfort. The origins of its meaning are traced back to Scriptures, beginning with the story of Noah and the great flood (Genesis 8:10-11). The Dove returning with an olive branch was the hope of the floods receding and life beginning again. 

In the life of Jesus, the dove is a symbol of the presence of God, who appears in the baptism of Jesus and the event of Pentecost, a sign of God’s presence and love that promotes unity in diversity.