Moving into an aged care home is a significant life moment. It can bring peace of mind, but it may also raise questions or uncertainty. Whether you are preparing for yourself or supporting a loved one, knowing what to expect can help ease the transition.
At Catholic Healthcare, we understand that choosing aged care is about more than services. It is about people, connections and feeling at home. This guide outlines what to do before moving into aged care, what daily life is like, and how we support residents to feel safe, welcome and connected from the very first day.
Before you move in
Every journey into residential care is unique, but there are a few steps that help make the process smoother:
1. Assessment and eligibility
Before entering care, you’ll need an aged care assessment through the government’s My Aged Care program. This determines your eligibility and helps match you with the right level of support.
2. Finding the right home
Catholic Healthcare offers a range of residential aged care homes across New South Wales and South-East Queensland. During your search, we encourage you to visit, ask questions and talk to our team about what matters most to you.
3. Planning your move
Once you’ve accepted an offer of care, our team will help coordinate your move-in date and provide guidance on what to bring, such as clothing, familiar personal items and important documents.
4. Staying connected
We encourage open conversations with your family and support network. Talking about the move early on can help everyone feel more prepared and involved.
Your first day and week in a residential home
We know the first few days are important. From the moment you arrive, our team is here to make things as comfortable and reassuring as possible.
On day one, you’ll be welcomed, shown to your room, and introduced to team members and fellow residents. With Inspirit, Catholic Healthcare is setting a new standard. We’ll take time to learn about your needs, preferences, and routines.
In the first week, we’ll focus on:
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Helping you settle into your space
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Introducing you to key team members and companions
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Setting up your personalised care plan
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Answering questions and moving at your pace
We understand it can take time to feel at home—and we’ll support you every step of the way.
Daily life in a Catholic Healthcare Residential Home
Life in our homes is all about dignity, independence, and wellbeing. We work with you to understand your preferences and create a lifestyle that feels meaningful.
Here’s what you can expect:
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Compassionate, personalised care from our qualified team
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Nutritious meals prepared onsite, with menus designed around your tastes and needs
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A wide range of activities—social, spiritual, and recreational
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Access to health and support services such as physiotherapy, GP visits, and spiritual and pastoral care
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A warm, welcoming community that encourages friendships and connection
Your day is yours to shape—whether that’s enjoying a quiet morning or joining in an afternoon activity.
Tips for a smooth transition to embrace ageing together
Everyone adjusts in their own time. A few simple steps can help make the move easier:
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Bring personal items like photos, books, or cushions to make your space feel familiar
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Stay connected with loved ones through visits and calls
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Ask questions—our team is always here to help
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Take your time—it’s normal to feel a mix of emotions at first
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Be open to new routines, friendships, and experiences
At Catholic Healthcare, we support each resident to settle in at their own pace. Feeling safe, respected and valued is at the heart of a positive aged care experience.
Ready to learn more?
If you or a loved one are considering residential aged care, we’re here to help. Our team can guide you through the process, answer your questions, and help you explore our homes. With the right support, this next chapter can be full of care, comfort, and community.
Get in touch with our team today to find out more or book a visit to one of our homes.
About Catholic Healthcare
Grounded in more than 150 years of care and community, our purpose is to support older Australians to thrive. Whether you're planning your next chapter, seeking basic support, or complex care, we're by your side. We offer a full range of services to suit your needs — from vibrant Retirement Communities to Support at Home, wellness programs, and quality Residential Care. Our warm, welcoming communities and personalised services are designed to enhance your mind, body, and spirit, helping you embrace ageing and live life your way.
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