At Catholic Healthcare, we believe that early conversations about aged care make all the difference. Asking the right questions can empower families to make thoughtful, informed decisions that align with their values and needs.
Here are five of the most important questions to guide your journey.
1. What care services are available now — and later?
Everyone’s aged care journey is unique. It’s important to choose a provider that not only meets current needs but can also adapt as care needs change.
Ask about:
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Availability of home care and residential care
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Clinical, personal and spiritual care services
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Flexibility in updating care plans over time
At Catholic Healthcare, our services evolve with you — from daily support and dementia care to palliative care and specialised programs.
2. How will emotional and social wellbeing be supported?
Aged care goes beyond physical health. Emotional connection, meaningful activity and a sense of belonging are vital to wellbeing.
Ask about:
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Access to pastoral care and spiritual support
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Opportunities for community and connection
We offer activities like music, art and gardening, as well as optional religious services, helping residents feel connected and purposeful.
3. Who delivers the care, and what is their approach?
The care team plays a central role in your loved one’s experience. Kindness, professionalism and continuity of care matter.
Ask about:
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Care team's qualifications and training
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Resident relationships and support approaches
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Care team's consistency and communication
Our employees are guided by Catholic Healthcare values, receive ongoing training, and are committed to providing respectful, person-centred care.
4. What is daily life like?
Aged Care should feel like home. Daily life should offer flexibility, comfort and choice.
Ask about:
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Meal options and routines
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Family visits and involvement
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Living environment and facilities
At Catholic Healthcare, we support residents to live life on their own terms. Whether that means a morning sleep-in, a favourite meal or time in the garden, each person is encouraged to choose how they want to spend their day.
5. What are the costs of Aged Care and what support is available?
Understanding Aged Care costs helps avoid surprises and make confident decisions. A good provider will be transparent and supportive.
Ask about:
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Basic fees, accommodation costs and optional extras
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Income and means testing processes
We walk families through funding options, including government subsidies, and offer guidance using tools like the Aged Care Fee Estimator.
Moving forward with confidence
There’s no single path to Aged Care. But asking the right questions helps you feel informed, supported and in control.
At Catholic Healthcare, we’re here to support your journey with compassion and experience. If you’re exploring care options for yourself or a loved one, we’re ready to help.
Get in touch with our friendly team today.
About Catholic Healthcare
Grounded in more than 150 years of care and community, our purpose is to support older Australians to thrive. Whether you're planning your next chapter, seeking basic support, or complex care, we're by your side. We offer a full range of services to suit your needs — from vibrant Retirement Communities to Support at Home, wellness programs, and quality Residential Care. Our warm, welcoming communities and personalised services are designed to enhance your mind, body, and spirit, helping you embrace ageing and live life your way.
To learn more about our initiatives, programs, and services, follow us on Facebook, LinkedIn, Instagram, YouTube and Twitter.