Discover how Private Home Care supports daily living and enhances the wellbeing of clients such as Joan.
Who Can Benefit from Private Home Care services?
If you are a CHSP client facing limited funding, waiting for Support at Home (SAH) funding approval, or not currently receiving government support but in need of some help, Private Home Care services can assist you. There is no need for prior assessments, services can begin straight away and can be tailored to your individual needs. To show how Private Home Care services makes everyday life easier, find out how Joan, a client with Catholic Healthcare, is thriving with the support she receives.
How Joan uses Private Home Care services
Joan is a CHSP client who is currently waiting for SAH funding approval. Without access to additional government-funded support during this period, she is finding everyday tasks more difficult and would benefit from a helping hand to maintain her independence. Joan can simply add extra support or shape her care package for maximum flexibility. She loves that she can top up her current care or choose services based on what suits her, without jumping through hoops.
What Private Home Care services does Joan use?
Personal Care and Nursing
Joan’s carer, Mary, visits daily. She helps Joan with bathing, dressing, and managing her medication. Regular health checks mean Joan feels safe and supported at home, as her wellbeing and independence are the most important things for her.
Transport and Social Outings
Joan needs a lift to her doctor’s appointment and likes to do her weekly grocery shopping. Sometimes, she simply wants company for a cuppa at her local café. Her care team provides reliable transport and cheerful companionship, helping her stay active and connected to the community. Whether it is for errands or social outings, Joan always feels supported.
Hospital to Home
After a short hospital stay, Joan feels nervous about getting back to her usual routine. No worries, Joan can use her Private Home Care services to support her with personal care, nursing, and transport to follow-up appointments. With their help, Joan regains her confidence and independence and can recover comfortably at home.
Respite Care
Joan’s daughter, Sarah, is her main carer. When Sarah needs a break, Private Home Care services offer respite care that suits them both. Whether it is in-home (day or overnight) or in the community at one of our wellness centres, Sarah can relax, knowing Joan is in safe hands and enjoying herself.
Healthy Ageing
Joan joins Mind+Move group sessions and has physiotherapy sessions, tries the Stepping On falls prevention program, and receives spiritual and pastoral care. These holistic wellness bundles keep her strong, confident, and socially engaged.
Extra Flexible Help
Sometimes Joan needs a bit more help around the house. She adds household assistance to her bundle, making it easier to live life her way and stay comfortable.
How Joan engages Private Home Care services
Step 1: Call 1800 225 474
Joan speaks with the friendly Customer Care team, sharing what support she needs. She is pleased to learn that services can begin immediately, with no assessment required!
Step 2: Selects services
Joan picks what works for her—personal care, household assistance, transport, and nursing, tailored to match her needs and preferences.
Step 3: Reviews options and costs
The Customer Care team explains the available services and pricing, helping Joan make informed decisions. She is free to use as much or as little support as she wants.
Step 4: Confirm and schedule services
When Joan is ready, her services are scheduled to start. She chooses times that suit her best, making life easier.
Step 5: Enjoy flexible, reliable support
Joan enjoys consistent and trustworthy care. She stays in control, with the freedom to adjust her services as her needs change.
Joan’s experience highlights how Private Home Care services offer flexibility, easy access, and genuine support. Whether you are seeking extra assistance, dependable companionship, or specialised care, getting started is straightforward, and you can tailor your support to fit your lifestyle and changing needs.
If you wish to explore Private Home Care services, call out friendly Customer Care team on 1800 225 474.