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Home Care Package Fees – Accurate Facts

A media report was run on Tuesday, 8 September 2020, regarding Home Care Package Fees that mentioned Catholic Healthcare. The story included very out-of-date interview content from Dec 2019 and Feb 2020, that was unfortunately not checked for accuracy.

The family interviewed are currently satisfied clients of Catholic Healthcare and now understand the way in which packaged care fees work.

Catholic Healthcare makes sure that our fees are clearly explained and transparent to all our clients. We review and keep fees as low as possible whilst delivering quality, experienced and reliable staff. Our fees are competitive with many other quality providers.

The content of the story also omitted to acknowledge My Aged Care requirements in which all Home Care Package providers must provide detailed, transparent information regarding fees.

Catholic Healthcare is one of the most highly recommended Home Care Package Providers in Australia with Customer Satisfaction and Net Promoter Scores well above industry benchmark data.