Complaints Form

Catholic Healthcare acknowledges that complaints provide a valuable source of insight into the care and services we provide.

Complaints can relate to any aspect of the care and services provided at our residential care homes or in-home care services. When you submit a complaint, we will work with you to resolve your concerns. If you require any assistance at any time, please speak with one of our staff members.

 

Complaints Form

Please note that if you submit an anonymous complaint, we will be unable to resolve your complaint directly with you. We will investigate the complaint to the extent we can, and the complaint information will be used for continuous improvement purposes.

Our privacy policy contains information about how you may access and seek correction of your personal information, how to complain about a breach of the Australian Privacy Principles, and how we deal with such a complaint. Our privacy policy is accessible here.