Securing your place

Selecting your new home should be simple and worry-free - follow our five steps to help you secure your place.

Choose your service

To find your nearest Catholic Healthcare service, visit our locations page or simply call 1800 551 834 and talk to our Customer Relations Team.

We recommend booking a visit to your chosen service first, so you can get a feel for the community and meet the locals who already call it home

Check your eligibility and needs

To help ensure you’ll get the right level of assistance and care, you’ll need to have an Aged Care Assessment conducted by a Government specialist health or aged care professional.

This is a free consultation to determine your care needs. Contact My Aged Care on 1800 200 422 or visit

Calculate your fees

It’s important to decide what you’re comfortable paying each week. Visit the costs of care page and you’ll find an overview of the various fees and payment styles available.

If you have any questions please contact our Customer Relations Team on 1800 551 834.

Gain independent financial advice

It’s important to get independent financial advice when considering aged care services.

Selecting the right financial adviser for your unique situation is vital. We recommend you visit the Australian Securities & Investments Commission (ASIC) Money Smart website for helpful information on how to gain financial advice and choose the best financial adviser for you.

Additionally can you download ASIC’s Money Smart, Financial advice and you – Where to start booklet. This booklet will assist you with; the kind of financial advice you need the best place to get advice how to get the most from your conversations with a financial adviser.

Apply to move in

Below are links to  

  1. Application Form
  2. An Assets Form
  3. Centrelink Asset Form

If you are looking to move into a Catholic Healthcare service, complete the following forms and return them to Catholic Healthcare as soon as possible.

If you have any queries regarding any of the documents, please do not hesitate to call our Customer Relations Team on 1800 551 834.

Settle into your new home

When the time comes to move, we are here to help make the day as easy as possible. Our in-house team will be on hand to help you make the transition and assist with giving your new home a personal, familiar feel.


Get in touch

Need more information?