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World Elder Abuse Awareness Day: NSW Elder Abuse Helpline launches identification and response toolkit

NSW Elder Abuse Helpline launches identification and response toolkit

June 15 marks World Elder Abuse Awareness Day (WEAAD), the day the world stands as one and voices its opposition to the abuse and suffering inflicted on older people.

Today, the NSW Elder Abuse Helpline & Resource Unit released the toolkit, Identifying and responding to the abuse of older people: the s-step approach. The kit provides tools and practical information for all agencies that work with, and provide services to, older people living in the community who may be at risk of, or who are, experiencing abuse.

The free NSW Elder Abuse Helpline toolkit can be downloaded athttp://www.elderabusehelpline.com.au/for-professionals/EAHRU-toolkit

Increase in calls to all Australian helplines

Figures from the National elder abuse annual report 2014/2015, also released today, show phone calls to elder abuse helplines around the country have nearly doubled since the 2013/2014 financial year.

‘It’s encouraging that both community members – including older people themselves - and professionals are becoming more aware of elder abuse as a societal issue, and are making contact with the various helplines to seek assistance’, said NSW Elder Abuse Helpline and Resource Unit Manager, Kerry Marshall. 

About The NSW Elder Abuse Helpline & Resource Unit

The NSW Elder Abuse Helpline and Resource Unit acts as a gateway to callers. It’s a free, confidential service which provides information, support and referrals relating to the abuse of older people living in the community across NSW.

The Helpline places the safety of the older person first, and encourages individuals, concerned friends, family members, neighbours and support workers to call 1800 628 221 if they suspect elder abuse is occurring. If an interpreter is required, first call 131 450 and tell the operator the preferred language.

For all media inquires, contact the NSW Elder Abuse Helpline on 1800 628 221 or email eahru@chcs.com.au