Hoarding and Squalor

Catholic Healthcare’s Hoarding and Squalor program aims to support people who live in poor conditions or those who have hoarding tendencies and may live in domestic squalor. Our program provides comprehensive assessment, service coordination, advocacy/referral and case management.

Our program staff utilise a range of assessment tools to assist clients develop a comprehensive support and management plan to address their living situation and other underlying issues. We also provide cleaning interventions that may also form part of the comprehensive support and management plan for our clients.

Most importantly, our staff work in close collaboration with our clients to support them in achieving their lifestyle goals. 

A key component of the program is its capacity to work closely with a range of agencies to achieve the best outcome that include: Housing NSW, Mental Health Services, non Government Organisations, Disability Services and many others.

The focus of our service is to engage and work with clients to address and improve their living situation through a range of interventions. The Hoarding and Squalor Service is not a quick fix or cleaning service. 

Learn more about Hoarding and Squalor through our new Hoarding and Squalor website.

Referrals can be made through our customer service centre on 1800 225 474.  Referrals to the Hunter Service is via the Community Care Access Point by phoning 1300 731 556 and the Southern Highlands Region 02 5303 0650.

Our Mission

Catholic Healthcare promotes life in all its fullness by providing aged, health and community services inspired by the Catholic tradition.

Our Values

The values of our organisation are reflected in our staff, programs of care and in what we do. We operate with compassion, excellence, honesty, respect and hospitality.